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Frequently Asked Questions
Open the Family section in the app and use the create-family flow.
Location permission is needed for live family location and location-dependent safety features. Background permission may be needed for continuous sharing.
Use the location-sharing controls in the app and manage Android location permission in device settings.
Use the in-app deletion option or submit a request on the Delete Account page.
No. Safety features are assistive tools. Contact local emergency services directly in an immediate emergency.
Contact Support
For technical help, privacy questions, account issues or feedback, email our support team.
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